If you’re not completely satisfied with your treatment, or if you’d like to discuss your experience with us, you can chat with our Customer Support team via the COCON app, call us on 06 33 38 83 21 or send us an email to email@example.com
|Within 15 minutes of making your booking
|Should you make a mistake in your booking, we give you a 15-minute grace period in which you can cancel within the app without any charge just after submitting your booking.
|Within 24 hours before the appointment
|50% refund via gift card or refund
|More than 24 hours before the appointment
|100% refund via gift card or refund
COCON currently only provides services within the Ring in Amsterdam. Travel fees may apply for distances over 15 minutes cycling from Kinkerstraat 70A, based on location.
Treatments can be booked for the hours between 10 a.m. to 9 p.m., 7 days a week.
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We are closed for a team outing from July 29th to 31st. We will fully resume services 7 days a week from 10:00 to 22:00 from August 1st and we look forward to treating you soon.