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Ensure there is a space of approximately 2mx2m for the massage table. For wooden floors and carpets, consider using a protective shield to safeguard against potential oil drops or scratches.
Create a comfortable environment at home to enhance your relaxation experience.
After your treatment: At the end of your session, your massage therapist will give you time and privacy to get dressed.
After your treatment: To take the most out of the nourishing facial treatment you received, please avoid washing your face immediately after your treatment. If you had your treatment at night, you can sleep without washing your face. To help your skin set properly, avoid touching it or sleeping directly on it for 12 hours after your treatment.
Treatments will be performed in your underwear. Our policy is strict, and our therapist may refuse service if an inadequate choice of clothing is presented which may cause an uncomfortable situation.
Our therapist will give you the privacy to change into your underwear, and to place your body under the sheets / towels. Our therapists are trained to properly drape your body to protect your modesty and theirs.
Practitioner and customer safety are our top priorities. COCON’s services are strictly professional. Please treat your practitioner with kindness and respect. We have a zero-tolerance policy towards suggestive or inappropriate behaviour.
We only accept treatments with payment in advance - multiple payment options are provided. Please note that we do not accept cash payments.
Tipping is optional.
Tipping our team is a great way to show your gratitude if you are exceptionally happy with your experience. You may tip our therapists directly with cash, or feel free to ask our Customer Care team for a pay-by-link - 100% of your tips are transferred to your therapist.
• Grace Period: Cancel within 15 minutes of booking without any charge.
• Within 24 Hours: 50% refund via gift card or refund.
• More than 24 Hours: 100% refund via gift card or refund.
Treatments can be booked between start-time 10:00 a.m. to 22:00 p.m. end-time, 7 days a week
COCON currently only provides services within the Ring in Amsterdam. Travel fees may apply for distances over 15 minutes cycling from Kinkerstraat 70A, based on location.
If you’re not completely satisfied with your treatment, or if you’d like to discuss your experience with us, you can reach out to us via WhatsApp, call us on +31 6 333 88 321 or send us an email to info@coconcompany.com